Who will my cheque be issued to?
This depends on the type of account set up during the
registration process.
- Personal accounts - the cheque will be
issued to the First Name & Last Name in the account settings.
- Business accounts - the cheque
will be issued to the Registered Business Name.
- Group accounts - the cheque will be issued to the admin account holders First Name & Last Name in the account settings.
- Charity accounts - the cheque will be issued to the Organization Name.
Related Articles
How long will it take for my cheque to be delivered?
Once you have requested your cheque, please allow 2 to 4 weeks for your cheque to be delivered by Canada Post. If your cheque has not been delivered within this timeframe, please contact our Customer Relations team at customerserice@returnit.ca.
How do I request a cheque?
Once you have reached a minimum of $50 on your Return-It Express you are eligible for a cheque redemption. Cheques can be requested when logged into your Return-It Express account, please sign in here using your registered email address and password. ...
Is there a limit to how much I can redeem through an Interac e-Transfer?
Personal and group accounts can request $2,000 in Interac e-Transfers each year. After this, the deposit refund will not be available by Interac e-Transfer and will be refunded by cheque to the address on the account file.
I have not received the email to deposit to Interac e-transfer
The email to deposit the funds to your account will come from 'Interac' and can take up to 36 hours. There have been instances where the email gets filtered into your email account's spam/junk folder. If you have auto deposit setup with your ...
Logging into your Return-It Express Account
To log into your Return-It Express account, please click here and enter your registered email address and password in the boxes provided. Your computer may autofill this information so be sure to check the details are correct.