How do I request a cheque?

Once you have reached a minimum of $50 on your Return-It Express you are eligible for a cheque redemption. Cheques can be requested when logged into your Return-It Express account, please sign in here using your registered email address and password. All cheques must be requested by the account holder and cannot be requested through our Customer Relations team. 

1. When logged into your account, please click on "Redeem Funds" on the menu on the left-hand side or click on the $ sign if you are on the "Home" tab of your account.

 

2.  If you do not wish to donate your account balance to a registered Group or Charity, please click "NEXT" on the bottom-right of the pop-up screen. 

 

3. Click on the Redemption Method box, select the "Cheque" option and click "NEXT".

4. Confirm that your name and mailing address are correct and click "NEXT".

5. Finally, click on the "REDEEM FUNDS" button to request your cheque. Your cheque will be mailed to the address from step 4 and should be delivered within 7 - 15 business days.

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