Updating your Return-It Express account information
Return-It Express users can change the account details, such
as their name, mailing address and email address, online. Here are the steps to
make changes to your account:
After logging into your Return-It Express account
under the “Profile” section, click on the “Edit” Button:
The site will direct you to the “Edit
Account Information” page, where you can update personal account information.
After updating the desired information,
please click on the “Update” button at the bottom of the page. Your personal information
will then be successfully updated, and you will receive an email confirming the
changes.
If you are a group or business account holder and would like
to update the group name or the registered business name, please contact our
Customer Relations team at 1-855-350-2345 or customerservice@returnit.ca.
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I don’t have a phone; how can I receive my code?
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Do you need my banking information for registration?
No! Under no circumstances will Return-It ask for your banking information. e-Transfers are facilitated through Interac using your email address.