How do I request a cheque?
Once you have reached a minimum of $50 on your Return-It
Express you are eligible for a cheque redemption. Cheques can be requested from
your Return-It Express account, please sign in here using your
registered email address and password. All cheques must be requested by the account holder and can’t be requested through our Customer Relations team.
- Once you’re signed in, find the “REDEMPTION” section on
the left-hand side of the page, and select the “Cheque” option as outlined
below.
- After selecting the “Cheque” option, on the right-hand
side of the page, the account holder name and account mailing address will
appear.
- In the box underneath, please enter the amount you wish
to redeem using numbers and periods only (no need to use the $ sign).
- Next, click on the blue “Submit” button and click on
“Submit” again in the box that pops up on the screen to confirm your
redemption.
- We’ll send you
an email to your Return-It Express account email address confirming your
request and your cheque will be delivered within 4 weeks.
Related Articles
Who will my cheque be issued to?
This depends on the type of account set up during the registration process. For personal and group accounts, the cheque will be issued to the personal name on the account. For business accounts, the cheque will be issued to the registered business ...
How do I request an e-Transfer?
Once you have a minimum of $10.00 in your Return-It Express account you can request an Interac e-Transfer. To request an Interac e-Transfer please follow these steps: Access your Return-It Express account here using the email address and password ...
I have not received the email to deposit to Interac e-transfer
The email to deposit the funds to your account will come from 'Interac' and can take up to 36 hours. There have been instances where the email gets filtered into your email account's spam/junk folder. If you have auto deposit setup with your ...
How long will it take for my cheque to be delivered?
Once you have requested your cheque, please allow 2 to 4 weeks for your cheque to be delivered by Canada Post. If your cheque has not been delivered within this timeframe, please contact our Customer Relations team at customerserice@returnit.ca.
Is there a limit to how much I can redeem through an Interac e-Transfer?
Personal and group accounts can request $2,000 in Interac e-Transfers each year. After this, the deposit refund will not be available by Interac e-Transfer and will be refunded by cheque to the address on the account file.